“For established independent businesses ready to improve visibility, enquiries and follow-up.”
“Find Out Where Your Business Is Losing Visibility, Enquiries and Follow-Up Opportunities”
“The Healthcheck shows where customers may be missing you online, where enquiries are being lost, and what practical fixes should happen first”
Is this happening in your business?
"Let's make it easier for your new customers to find you"
IS THIS YOU?
You are getting enquiries, but they are inconsistent from week to week..
Much of your business comes from referrals, repeat customers or word of mouth, but there is no reliable system behind it.
Advertising feels more expensive, but the results are not improving.
Your website, Google profile, reviews, listings and follow-up process are not working together.
You know something needs to change, but you are not sure what to fix first.
We can help!
Super Simple 3 Step Process
We review your current visibility
We assess how your business appears across search, Google Business Profile, listings, reviews, website performance, tracking and enquiry routes.
We create your implementation roadmap
You receive a practical report showing what is working, what is being missed, and which improvements should happen first.
We walk through the plan together
In your 1-hour strategy review, Mike helps you understand the findings and decide the best next step for your business.
Ready to get started?
Search has changed!
Your business needs to be easier to find.
Customers are no longer searching in just one place. They use Google, maps, reviews, directories, social platforms and AI-powered search tools to decide who to trust.
The Growth Assistant Visibility Audit helps you understand how your business appears across these channels, where trust signals may be weak, and what practical changes could help more customers find, contact and choose you.
TESTIMONIALS
What others are saying
"With a few tweaks, my business plan is coming together"
"In just weeks I have a clear marketing plan"
Who's This Perfect For
Independent retailers and local businesses
Established businesses generating around £250k+ annual revenue
Business owners who know visibility matters
Owners ready to improve follow-up and customer journey
What the MG Growth Assistant Helps You Build!
🔸A clearer visibility system
So more of the right people can find your business through Google, local search, listings and AI-assisted search.
🔸A better enquiry capture process
So website visitors, Google profile visitors and interested prospects have a simple way to take the next step.
🔸A stronger follow-up rhythm
So enquiries, review requests, appointment prompts and customer opportunities do not get missed.
🔸A practical growth dashboard
So you can see what is happening instead of guessing where leads, visits and sales are coming from.
A practical review of how visible, trusted and follow-up ready your business is online — with a clear implementation roadmap showing what to fix first.
Business Healthcheck
£99
Review of your current online visibility
Website, Google profile, listings and reputation analysis
Review of enquiry capture and follow-up opportunities
Practical implementation roadmap
1-hour strategy review with Mike
Clear next-step recommendations
MEET Mike
Hello
You have grown your business, but it may now feel harder to manage than it should. Enquiries come in from different places, follow-up depends on memory, and it is not always clear which marketing activity is actually working.
I have spent 25 years in senior retail management, helping businesses identify what is really causing the friction behind the scenes.
MG Retail Consulting helps owners step back, simplify the moving parts, and build practical systems that support growth.
The Growth Assistant Visibility Audit is designed to give you clarity: what is working, what is being missed, and what to fix first.
STILL NOT SURE?
Frequently Asked Questions
You may have questions before booking your audit. Here are the answers to the most common ones
How long will the report take to come through?
Typically we will be able to generate your report for you within 2 weeks of the initial audit call. However, for more complex cases it may take a week or so longer
Do we have to use you to implement the suggestions outlined in the report?
No, not at all. You are very welcome to take the report back to your team for implementation. However, if you decide to use our services, your audit fee can be fully redeemed against your service fee.
What is the refund policy if we aren't happy with the report?
Due to the nature of the project and the time involved in generating the report we are unable to offer a refund. However, we are happy to clarify any aspect of the report that you don't feel is covered in the debrief call.
What aspects of my business will the report cover?
What We Analyse
We carry out a detailed review of your business across key areas, including:
SEO (Search Engine Optimisation)
How well your website is positioned to appear in Google search results when customers are actively looking for your products or services.
GEO & AEO (Generative Engine Optimisation & Answer Engine Optimisation)
How visible and trustworthy your business appears to AI-powered search tools like ChatGPT, Gemini, Google AI Overviews, Siri, Alexa, and voice search assistants.
Website Performance
We assess:
Website speed
Mobile usability
User experience
Technical performance
Conversion opportunities
Because even if you get traffic… a poor website experience can silently kill conversions.
Online Reputation
We review:
Review quantity and quality
Reputation consistency
Trust signals
Social proof
Brand credibility
A weak reputation score can reduce both customer confidence and search visibility.
Listings & Directory Accuracy
We check your business details across the web to identify:
Incorrect or inconsistent information
Missing listings
Duplicate profiles
Visibility gaps
Consistency matters. Search engines and AI platforms use this data to verify legitimacy and trust.
Google Business Profile (GBP)
Your Google Business Profile is often the first impression prospects get of your business.
We assess:
Optimisation quality
Completeness
Engagement opportunities
Local visibility performance
Technology Stack Review
We analyse the systems and platforms currently supporting your business, including:
CRM systems
Booking tools
Automation
Tracking
Integrations
Marketing infrastructure
This helps uncover inefficiencies, missed opportunities, and areas where technology could improve lead generation, follow-up, and customer experience.
Is this just an SEO report?
No. SEO is part of the review, but we also look at your Google Business Profile, listings, reviews, website performance, tracking, enquiry capture and follow-up opportunities.
What happens after the audit?
You can implement the recommendations yourself, or if we both feel there is a good fit, MG Retail can help install the Growth Assistant system with you.
Do I need technical knowledge?
No. The audit is designed to make the next steps clear and practical, not to overwhelm you with technical detail.
About the In-Person Events
Twice a year, we gather for powerful in-person events.
Two times a year, Platinum members step away from the screen and join forces in person for a time of strategic acceleration.
These aren't your run-of-the-mill industry get-togethers. Our Platinum events are engineered to serve as launchpads for explosive growth.
How do we do it?
Breaking bread together: Nothing stirs up creative energy like shared meals and relaxed conversation. The best strategies often originate over dinner and drinks.
Non-stop networking and brainstorming: We take collaboration to the next level, creating an environment for constant ideation and problem-solving throughout the week.
Dedicated workshops: Our high-powered workshops provide you with invaluable time to strategize and implement new tactics. This is your opportunity to work ON your business, rather than just IN it.
These catalyst events take place in spring and fall, aligning with the seasons of change. So why not change the trajectory of your SaaS journey?
The Next Event is October 2024
February 2023
June 2023
"I used to be a total non-events person... But coming to Matt's events I realized that there's SO much value you can take from these things than if you didn't join.
Everything I listen to I'm like 💡 "I could use that for my own business!"
It's revealed aspects of my business that I didn't even know I needed to focus on. It's opened my eyes to what I should focus on more"
Chris L., LawHustle
Graham Lightner
Chief Operations Officer
Introducing Graham Lightner: the wizard behind the curtain, the operational prodigy who keeps the cogs of HL Pro Tools turning seamlessly. He's not just Matt's right hand man—he's the backbone, the pulse, and the driving force behind the engine of success that is HL Pro Tools.
Graham has a knack for operations and team building. He sees the big picture, sure, but it's the nuts and bolts that truly light his fire. He revels in the intricate dance of systems and processes, choreographing them into a performance that's as seamless as it is impressive.
He's a firm believer in the power of people, of culture, of creating an environment where everyone feels valued and empowered. He knows that a team's success is built on more than just tasks and targets—it's built on trust, respect, and a shared vision of excellence.
Melanie Knueven
Director of Operations
Introducing Melanie Knueven, the brilliant mind behind streamlined operations and efficient project management at HL Pro Tools. As the Director of Operations, Melanie has a remarkable talent for creating standard operating procedures and processes that bring harmony to projects, teams, and tasks.
Melanie's expertise lies in her ability to transform chaos into order. With a keen eye for detail and a passion for optimization, she crafts SOPs that become the guiding light for the entire team. She firmly believes in the adage "what gets measured gets managed," ensuring that every aspect of the business is meticulously tracked and improved upon.
As a true advocate of efficiency, Melanie understands that smooth operations are the backbone of success. By implementing her well-crafted processes, she empowers others to work seamlessly and achieve their full potential. Melanie delivers exceptional results and drives businesses forward with precision and purpose.
"If you're in the SaaS space, if you're an entrepreneur, if you're a marketer... I think this is a great fit. A lot of actionable advice + a lot of super inspiring stories and use cases. It's been an amazing experience, top to bottom."
